Last updated: January 2026

App55 Privacy Policy — How Your Personal Data Is Kept Secure

app55Your privacy is our top priority at -. In this policy, we clearly explain what information we collect, why we collect it, and how it is kept safe.

SSL 256-Bit Encryption
Your Data Is Never Sold to Third Parties
GDPR compliant
Payment Data Stored Separately and Securely
Right to Erasure
Marketing Opt-Out Option

1 Introduction & Scope

app55 By using this website and its services, you are deemed to have accepted this Privacy Policy. It provides a full account of how your personal information is collected, used, stored, and protected.

This Privacy Policy app55applies to all users of — from registered members to visitors simply browsing the site. We take your privacy seriously and follow international standards to ensure it is upheld.

Online gaming users in Bangladesh often ask — "Will my number be sold to anyone?" "Is my payment information safe?" app55The answer from - is simple: your data is used solely to provide your service — nothing more, nothing else.

This Privacy Policy is drafted in accordance with the principles of the GDPR (General Data Protection Regulation). You have full control over your personal data.

2 What information we collect

app55 Only the information that is truly necessary is collected. We never ask for anything beyond that.

Information Collected at Registration

  • Full name and date of birth (for age verification).
  • Mobile number and email address.
  • Residential address (as part of the KYC process).
  • National ID or passport number (for identity verification purposes).

Information Collected Automatically During Use

  • IP address and device type.
  • Browser type and language settings.
  • Time spent on the site and which pages you visited.
  • Login and logout times.

Payment Information

  • Mobile banking number (bKash, Nagad, Rocket, Upay).
  • Transaction amounts and dates.
  • Bank account details (for bank transfer transactions).
Data TypeReason for CollectionRequired?
Name and date of birthIdentity Verification & Age ConfirmationYes
Mobile NumberContact & OTP VerificationYes
EmailNotifications & SupportYes
NID / PassportKYC verification (for high-value transactions)Where Applicable
Payment InformationDeposit & Withdrawal ProcessingYes
Browsing DataSecurity & Experience ImprovementAutomatic

3 Purpose of Data Collection

app55 Your information is collected solely for specific purposes, each of which is clearly outlined below:

  1. Account Management: To create your profile, verify your login, and maintain the security of your account.
  2. Payment processing: To process deposits and withdrawals accurately and to prevent fraud.
  3. Customer Support: To resolve your issues and keep in touch with you.
  4. Legal obligations: To comply with Anti-Money Laundering (AML) and KYC regulations.
  5. Service improvement: To analyze which games and features are most used, and improve the platform accordingly.
  6. Security Monitoring: To detect suspicious logins or transactions.
  7. Relevant communications: To send you relevant promotions and offers based on your preferences (only with your consent).

We never sell your information to advertising companies or use it for any purpose you have not consented to.

4 Who Your Information Is Shared With

app55 Your data is never sold to third parties. However, certain information may need to be shared in specific circumstances:

Who Your Data May Be Shared With

  • Payment Processors: bKash, Nagad, Rocket — used solely to process transactions.
  • Security service providers: To detect and prevent fraudulent activity.
  • Game providers: Gaming history (excluding personally identifiable information).
  • Legal Authorities: In response to a court order or a legitimate request from a regulatory authority.

Before sharing any information with third parties, their privacy standards are thoroughly verified. We only work with trusted partners.

5 Cookies & Tracking Technologies

app55 To enhance your browsing experience using cookies. Cookies are small data files stored in your browser.

For more control over cookies, go to your browser settings and explore the cookie management options.

6 Data Retention Period

app55 Your data is not stored indefinitely. Each type of information has a defined retention period:

Data TypeRetention PeriodReason
Account Information5 years after account closureLegal Obligations
Transaction Records7 YearsFinancial Regulatory Requirements
KYC Documents5 yearsTo comply with AML regulations
Customer Support Chat2 yearsQuality Assurance
Session & Log Data90 DaysSecurity Monitoring
Marketing PreferencesUntil consent is withdrawnBased on user preference

Once the retention period expires, your data is securely deleted or anonymized.

7 Your Rights

app55As a user of --, you have the following rights over your personal data:

Right to Access

You can request to view the information we hold about you at any time.

Right to Rectification

You can request corrections if any of your information is inaccurate.

Right to erasure

You may request the deletion of your data, provided there is no legal obligation requiring us to retain it.

Right to Restrict Processing

You can request that your data be used only for specific, limited purposes.

Data Portability

You may request a copy of your data exported in a standard, portable format.

Right to Object

You can object to marketing communications or any specific use of your data.

To exercise any of these rights, email our support team at: privacy@app55.ws — We will respond within 30 days.

8 Security measures

app55A number of technical and organizational measures are in place to keep your data secure at -:

  • SSL 256-Bit Encryption: All data transfers take place over encrypted channels.
  • Payments on a Separate Server: Payment data is stored on a separate, highly secured server isolated from the main server.
  • Two-factor authentication (2FA): OTP verification for an extra layer of login security.
  • Regular security audits: Regular cybersecurity audits conducted by independent third-party experts.
  • Access controls: Only authorized personnel have access to the information they need.
  • Data Masking: Staff cannot view full payment or ID numbers — only partial details.

Please note, however, that no one can guarantee 100% security on the internet. You can also take steps to protect yourself — use a strong password, never share it with anyone, and contact us immediately if you notice anything suspicious.

9 Child Protection Policy

app55The services of - are intended exclusively for users aged 18 and above. We never knowingly collect information from minors.

Should any minor's information come into our possession, we will delete it immediately and close the associated account. If a parent or guardian believes their child is using our site, please contact us.

To report concerns about a minor's account: support@app55.ws — We will take action within 24 hours.

10 Privacy Policy Updates

app55 Reserves the right to update this Privacy Policy at any time. When changes are made:

  • The "Last Updated" date on this page will be revised accordingly.
  • You will be notified by email of any significant changes.
  • You will be notified via a pop-up notification upon logging in to the site.
  • Continued use of the site after any changes constitutes acceptance of the updated policy.

We recommend revisiting this page from time to time. Protecting your privacy is our responsibility — staying informed is your right.

11 Contact Us

For any questions, concerns, or requests regarding our Privacy Policy, please reach out to our dedicated Privacy Team:

  • Email: privacy@app55.ws
  • General Support: support@app55.ws
  • Live Chat: Log in to the site and click the chat button in the bottom right corner

We typically respond to privacy-related requests within 7 business days. For urgent matters, we aim to respond within 24 hours.


Your privacy is protected at app55

How We Keep Your Data Safe

Military-Grade Encryption

Every transaction and piece of data is protected with SSL 256-bit encryption — the same standard used by banks.

Strict KYC Process

Identity verification ensures that no one else can access your account. Your security is our priority.

Your Data Is Never Sold — Ever

App55 never sells your personal information to advertisers or third parties. That is our core commitment.

Regular Security Audits

Third-party cybersecurity experts regularly audit our systems. Any vulnerabilities discovered are addressed immediately.

Marketing Opt-Out

You can opt out of promotional emails or SMS at any time — just one click and you're done.

Transparent Policy in Bengali

Our Privacy Policy is written in plain, straightforward language — no complex legal jargon. You'll know exactly what's going on.


Privacy FAQs

Frequently Asked Questions

No. Your mobile number is used solely for OTP verification, payment processing, and urgent notifications. app55 never sells or shares your number with third parties. If you do not wish to receive marketing SMS, you can turn this off in your account settings.

Transaction and identity data must be retained for 5–7 years due to legal obligations (financial regulatory requirements). After this period, all data is permanently deleted. Marketing data and preferences are deleted immediately upon account closure.

No, they cannot view full details. app55 uses "data masking" technology — staff can only see partial information (e.g., the last 4 digits). Complete payment details are stored on separate, highly secured servers and are processed exclusively by automated systems.

Yes, absolutely. This is your legal right (Right to Data Portability). Simply email privacy@app55.ws using your registered account email to submit a request. We will send you a complete copy of your data within 30 days.

Contact our live chat immediately and change your password. Our security team will review your account right away. If necessary, your account will be temporarily locked to protect you.

Play on a Safe & Transparent Platform — app55

Your privacy is protected, your payments are secure, and our service is fully transparent. Join now and play with complete peace of mind.

No Data Selling
SSL Secured
24/7 Support
Fast Payouts
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