App55 Terms & Conditions — Complete Guidelines on Accounts, Betting & Payments

1 General Terms & Introduction

app55By using the website and all services provided, you are deemed to have automatically accepted these Terms & Conditions. Please read them carefully before using the site.

These Terms & Conditions app55 serves as a legal agreement between us and our users. If you disagree with any part of these Terms, please refrain from using our services.

These rules have been formulated in accordance with applicable laws in Bangladesh and international online gaming standards. app55 The right to update these terms and conditions is reserved at any time, and users will be notified by email of any significant changes.

2 Account Registration & Eligibility

app55To open an account with us, the following conditions must be met:

• You must be at least 18 years of age.
• Each person may only register one account. Opening multiple accounts is strictly prohibited.
• All information provided at registration must be accurate and truthful.
• Full name, mobile number, email address, and date of birth must be filled in accurately.
• A copy of your National ID or passport may be required for identity verification (KYC).

Password & Security

You are solely responsible for the security of your account. Never share your password with anyone. If someone gains access to your password and uses your account, the liability app55 will not be held liable. If you notice any suspicious activity on your account, please contact our support team immediately.

3 Deposit & Withdrawal Policy

Deposit

app55Deposits on can be made via bKash, Nagad, Rocket, and Upay. All deposits are processed instantly. The minimum deposit amount is ৳200 and the maximum daily limit is ৳2,00,000.

Withdrawal

To withdraw your winnings, your account must be KYC verified. The minimum withdrawal amount is ৳500. Payments are typically processed within 5–15 minutes, though bank transfers may take 1–3 business days.

4 Bonus & Promotion Terms

app55A variety of bonuses and promotions are available. Each bonus has its own terms, which should be read carefully before accepting.

Welcome Bonus

New users can receive up to a 100% bonus on their first deposit. To withdraw this bonus, the wagering requirement (typically 10–30x) must be fulfilled.

General Bonus Terms

• Each promotion can only be claimed once per user.
• Creating multiple accounts from the same IP address, household, or device to claim bonuses is strictly prohibited.
• Specific bonus conditions must be met before placing bets with your bonus balance.
• Bonus balance cannot be used in certain games — this will be clearly stated in each offer.
• If bonus abuse is suspected app55 We reserve the right to cancel bonuses and investigate accounts.
• If the wagering requirements are not met within the specified period after a bonus is credited, the bonus will be forfeited.

5 Betting Rules

Please familiarise yourself with the following rules before participating in Sports Betting or casino games:

Sports Betting

• Once a bet is confirmed, it cannot be cancelled — however, you may partially withdraw using the Cash-Out feature.
• Pre-match bet odds are locked once the match begins.
• If a match is cancelled or abandoned, the stake will be refunded.
• If one leg of an accumulator bet is voided, it is removed and the remaining legs are used to settle the bet.
• In the event of a disputed result, the decision of the relevant international sports authority is final.

Casino Games

• All game outcomes are determined by an RNG (Random Number Generator) — no one can manipulate the results.
• If a game is interrupted due to a technical error app55 Compensation rules will apply.
• Using auto-play or bots to play games is strictly prohibited.

6 Prohibited Activities

Any of the following activities app55are strictly prohibited on and may result in permanent account closure and balance forfeiture:

1. Creating multiple accounts to claim bonuses or gain unfair advantages.
2. Selling or transferring your account to another person.
3. Placing bets using match-fixing arrangements or insider information.
4. Using hacking, scripting, or automation to gain an unfair system advantage.
5. Money laundering or suspicious financial activity.
6. Dishonest conduct or threats directed at other users.
7. Attempting to win by exploiting technical glitches.

7 Account Closure & Suspension

app55 Accounts may be closed or suspended under the following circumstances:

• If the Terms & Conditions are violated.
• If an account is registered using false information.
• If KYC verification is incomplete or fraudulent documents are submitted.
• If the account remains inactive for an extended period (12 months).
• The user has submitted a request to close their own account.

Voluntary Account Closure

If you wish to close your account, please contact support. Before closure, you will be given the opportunity to settle all pending bets and withdraw any available balance.

Balances in inactive accounts are kept safe and can be recovered upon logging back in, unless forfeited due to a breach of terms.

8 Responsible Gaming

app55 We are committed to responsible gaming. Gaming is meant to be fun, not a habit you can't break. We have put several measures in place to protect our users:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Bet Limit: You can set your own maximum stake limit for each bet.
• Cooling-Off Period: Take a break from gaming for anywhere between 24 hours and 30 days.
• Self-Exclusion: Temporarily or permanently exclude yourself from the site.
• Reality Check: Regular reminders to keep track of how long you have been playing.

If you feel that gaming is negatively affecting your life, please reach out to our support team. app55 Always here to help.

9 Dispute Resolution

If you have a dispute, please contact our customer support team directly. app55 Every complaint is taken seriously, and we aim to respond within 48 hours.

Complaints Process

1. First, reach out via live chat or email with full details.
2. The support team will review your complaint and provide an initial response within 48 hours.
3. Complex matters may take 5–7 business days.
4. If you disagree with our decision, you will have the option to approach an independent mediator.

10 Privacy & Data Protection

app55 We treat the privacy of your personal data with the utmost importance. We do not sell or share your information with third parties.

• All data is stored with SSL 256-bit encryption.
• Payment information is stored on a separate, secure server.
• Information may be disclosed to government authorities when required by law.
• You can opt out of marketing communications at any time.

To read our full Privacy Policy Privacy Policy Page View.

11 Right to Amend Terms & Conditions

app55 The right to modify, amend, or update these Terms & Conditions at any time is reserved. Users will be informed of significant changes via email and on-site notifications.

Continued use of the site after any changes are made will be considered acceptance of the updated Terms. It is your responsibility to review the latest Terms in a timely manner.

You can check the "Last Updated" date at the top of this page to see when the most recent changes were made.